Customer Claim, commuters who have incurred excess fare for their trip may now file a claim two days* from the incident date at any of the AVM by using the new Customer Claim feature to claim for express refund* of excess fare payment. .
Commuters can also continue to enjoy the use of all existing features of the AVM at all upgraded AVM which includes topping up of stored value card, purchasing of concession passes, paying of penalty fees and redeeming of insinc reward.
Although this is ahead of the official start of the redemption period on, we have allowed this early redemption to proceed, rather than turn the elderly away.
This corresponded with the fare reductions approved by the Public Transport Council following the 20 Fare Review Exercises.Prior to the introduction of this new Card Detail feature, commuters could only view their transaction records on the AVMs.Commuters are required to input their relevant personal details for verification.In 2015, the Government had also reduced concessionary card fares for Lower-Wage Workers by 1 to 4 cents from the preceding year.With the recent 2016 nuance omnipage ultimate promo code Fare Review Exercise, the Government further reduced concessionary card fares for Lower-Wage Workers by 1 to 25 cents from the year before, which took effect on 30 December 2016.Residents can approach their grassroots leaders or make enquiries at their local community centres/clubs.Following a series of progressive upgrades since the inception of the AVM, we are pleased to launch our AVM, which will benefit commuters with various travel transactional needs, said Corrine Ng, Vice President, Corporate and Marketing Communications, Transit Link Pte Ltd.Commuters TO enjoy NEW suite OF enhanced features AT ALL upgraded ADD value machine plus (AVM) from Include new claim filing and express refund features introduced to benefit commuters.Also In This Section, viewpoints, our leaders commentaries on transport issues.The value of the Transport Voucher will be credited directly into either their concession cards* or adult cards where applicable.Singapore: More than 125,000 applications for Public Transport Vouchers were received this year at 107 community clubs (CCs) islandwide as of Mar.View all, transport in the News, selected press articles about transport issues.Transport Voucher, commuters who have been issued Public Transport vouchers* may now redeem the transport value at any of the AVM using the new Transport Voucher feature. .Grassroots leaders have shared with needy residents how to apply for the Public Transport Vouchers and helped them with the applications during regular house visits and at community events.New features of the AVM include express claims and refunds, emailing of travel transactions and instant redemption of transport voucher.A two-day window is required for data to be uploaded into the central database which will facilitate the claims process at the AVM.4 As part of the SG50 Seniors package, Singapore Citizens and Permanent Residents who are 60 years and above on or before 31 December 2015 will receive a SG50 Seniors Public Transport Voucher letter in June 2015.As part of public engagement, a survey was conducted to gather public feedback on the new features. .Commuters who wish to share their feedback on TransitLink services can now use the new Feedback feature at any of the AVM to key in their feedback.In order to make it easier for residents to apply for the Public Transport Vouchers, the application process at the CCs has been simplified this year.However, the CCCs may exercise discretion to subsequently provide additional Public Transport Vouchers to households whom they deem need more help.
For needy residents like us, every little help counts.